Plain-language terms.

Last updated 18 May 2026

Medoro is a personal tracking tool, not a medical device. It does not diagnose, treat, prevent, or cure any condition. Always consult your doctor or psychiatrist before making changes to your medication.

1. What you're agreeing to

By installing and using Medoro, you agree to these terms. If you don't, please don't install the app.

2. The software

We grant you a personal, non-transferable, non-exclusive licence to use Medoro on devices you own or control. You may not reverse-engineer, redistribute, or use Medoro to provide a service to third parties.

3. Not a medical device

Medoro is for self-tracking and personal reference only. Nothing in the app constitutes medical advice, diagnosis, or treatment. The half-life concentration charts are educational models; individual pharmacokinetics vary, and the chart should never be used to make dosing decisions. If you are in distress or in a medical emergency, contact your local emergency services or a crisis line — Medoro's Settings menu links to crisis resources for 78 countries.

4. Your data, your responsibility

Because Medoro stores everything on your device, your data is under your control — and so is its safety. We strongly recommend:

Enabling the app lock (PIN + biometric) under Settings
Backing up your data periodically using the Export feature
Keeping your device's operating system up to date

We can't recover data that's lost when a device is lost, damaged, or wiped without a backup.

5. Purchases, subscriptions and refunds

Medoro is free to install and includes a 7-day free trial. Continued use after the trial requires one of three paid plans, purchased via Apple's App Store or Google Play:

Monthly subscription — $2.99 per month, auto-renewing until cancelled.
Annual subscription — $17.99 per year, auto-renewing until cancelled.
Lifetime — $29.99 one-time. For the first 3 months from launch, lifetime is available at a discounted price of $14.99; after that period, the standard $29.99 price applies.

Auto-renewal. Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before the period ends. You can cancel at any time:

iOS: Settings → Apple ID → Subscriptions → Medoro.
Android: Play Store → Account → Payments & subscriptions → Subscriptions → Medoro.

Cancellation takes effect at the end of the current billing period — you keep access until then. Cancellation does not delete your data; it stays on your device and you can export it at any time from the paywall or Settings.

All payment processing, billing, refunds, and family-sharing eligibility are handled by Apple or Google under their own terms. We don't process or see your payment details. If you'd like a refund, contact the platform you purchased on (Apple / Google) — they handle all transactions.

6. Updates and changes

We may update Medoro from time to time to fix bugs, improve features, or comply with platform requirements. The bundled medication reference database is refreshed via App Store / Play Store updates alongside the app itself.

We may also update these terms; the revised version will be posted on this page with an updated "Last updated" date.

7. Termination

This licence is effective until terminated. It terminates automatically, without notice, if you breach any part of these terms. You may also stop using Medoro at any time by deleting the app from your devices.

Sections 3 (Not a medical device), 4 (Your data, your responsibility), 8 (No warranty and limitation of liability) and 10 (Governing law) survive any termination of this licence.

8. No warranty and limitation of liability

Medoro is provided "AS IS" and "AS AVAILABLE", with all faults and without warranty of any kind. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory — including warranties of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement.

To the maximum extent permitted by law, Aivenya is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app — including any decisions you make about your medication based on what you see in Medoro.

Australian Consumer Law guarantees that cannot be excluded remain in force regardless of these terms.

9. Export and trade compliance

You agree not to use or export Medoro in violation of any applicable laws or regulations, including those that restrict export to countries or persons subject to embargoes or sanctions.

10. Governing law

These terms are governed by Australian law. Any dispute will be subject to the non-exclusive jurisdiction of the Australian courts.

11. Contact us

Questions about these terms? Use the contact form.